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Privacy Policy and Data Protection
At Afrika Color, we process your data responsibly, transparently and securely. This policy explains what information we use, why we need it, how long we keep it and how you can exercise your rights.
Privacy summary
- Data controller: Ferdinand Biaou Tchominan, owner of Afrika Color.
- Purposes: managing orders, payments, deliveries, returns, enquiries, customer accounts, security and authorised communications.
- Legal bases: performance of a contract, compliance with legal obligations, consent and legitimate interests, depending on the processing activity.
- Rights: access, rectification, erasure, objection, restriction, portability, withdrawal of consent and the right not to be subject to solely automated decisions where applicable.
- Contact: contacto@afrikacolor.com
1. Data controller
Data controller: Ferdinand Biaou Tchominan
Trading name: Afrika Color
Tax identification number (NIF): 49221865W
Address: C/ Sant Pere, 74, 5-2, 08210 Barberà del Vallès, Barcelona, Spain
Telephone: 602 862 615
Email address: contacto@afrikacolor.com
2. Personal data we process and where it comes from
Depending on how you use the website and the services you request, we may process the following categories of data:
- Identity and contact details: first name, surname, email address and telephone number.
- Delivery and billing: postal address, city, postcode, country and, where applicable, tax information.
- Orders and transactions: products purchased, amounts, chosen payment method, returns and incidents.
- Customer account: protected credentials, order history and preferences associated with the account.
- Communications: enquiries sent through forms, by email, by telephone or through WhatsApp.
- Technical data: IP address, device, browser, security logs and data obtained through authorised cookies.
- Marketing preferences: subscription details and consent to receive communications, where provided.
Payment data: complete card details are processed directly by the selected payment provider. Afrika Color does not receive or store your full card number.
The data mainly comes from the information you provide when purchasing, creating an account or contacting us. Certain technical data is generated automatically while you browse. We do not intentionally request special categories of personal data.
3. Purposes, legal bases and retention periods
Orders and after-sales service
Purpose: managing purchases, payments, deliveries, exchanges, returns, warranties and incidents.
Legal basis: performance of the contract and steps taken at the customer’s request before entering into a contract.
Retention: for the duration of the contractual relationship and subsequently in restricted form for the applicable periods required to address possible liabilities.
Customer account
Purpose: creating and maintaining the personal area, order history and preferences.
Legal basis: performance of the contract.
Retention: while the account remains active or until you request its deletion, without prejudice to data that we must retain to comply with legal obligations.
Enquiries and requests
Purpose: responding to messages, requests for information and customised orders.
Legal basis: pre-contractual steps, consent or our legitimate interest in responding to and documenting the request, as applicable.
Retention: for the time required to resolve the request and subsequently for the periods associated with possible liabilities.
Invoicing and legal obligations
Purpose: issuing invoices, maintaining accounts and complying with tax and commercial obligations.
Legal basis: compliance with legal obligations.
Retention: for the applicable tax and commercial periods. As a general rule, commercial documents may be retained for six years.
Marketing communications
Purpose: sending news, promotions or product information where you have authorised us to do so.
Legal basis: consent.
Retention: until you withdraw your consent or unsubscribe.
Security and fraud prevention
Purpose: protecting the website, accounts and transactions against unauthorised access, fraud and misuse.
Legal basis: our legitimate interest in ensuring security and, where applicable, compliance with legal obligations.
Retention: for the time strictly necessary to investigate the incident and address any liabilities.
Cookies and analytics
Purpose: remembering preferences and, where you authorise it, measuring use of the website.
Legal basis: consent for non-essential cookies. Technical cookies are used to provide the service you have requested.
Retention: according to the periods stated in the cookies policy and the cookies settings panel.
When processing ends, data may be retained in restricted form and made available only to courts, tribunals or public authorities during the applicable statutory limitation periods. It will then be securely deleted.
4. Mandatory information
Fields marked as mandatory are required to process your request or complete your purchase. If you do not provide them, we may be unable to provide the service, deliver the order or respond to you. Optional information is requested to improve or tailor the service.
You guarantee that the information provided is accurate and agree to keep it up to date. If you provide another person’s data, you must be authorised to do so and inform that person of this policy.
5. Recipients and service providers
We do not sell your personal data. We only disclose it where necessary to provide the service, comply with a legal obligation or where you have authorised the processing. The following categories of recipients may be involved:
- Hosting and email: SiteGround, as the provider of web hosting, infrastructure and email services associated with the domain.
- Payments: Stripe or PayPal, depending on the selected method, together with the financial institutions involved.
- Transport and logistics: the company responsible for delivering the order, which will receive the data required to carry out and manage the delivery.
- Technology and security services: providers that maintain the website, protect forms or provide technical support.
- Analytics: Google, only when its services are used and you have authorised the relevant cookies.
- Communications: WhatsApp or Meta when you choose to use those channels or interact with their features.
- Public authorities and courts: where required by a legal obligation or valid request.
Providers acting on behalf of Afrika Color are subject to confidentiality, security and data-processing obligations in accordance with our instructions. Some services, including payment providers, may also process data as independent data controllers under their own policies.
Privacy policies of the main providers:
6. International data transfers
Some technology providers may process data from countries outside the European Economic Area. Where this occurs, the processing will rely on safeguards recognised under the applicable legislation, including adequacy decisions, standard contractual clauses or other legally valid mechanisms.
Up-to-date information about each provider’s safeguards can be found in the privacy policies linked in the previous section.
7. Your rights
You may request the following free of charge:
- Access: find out whether we process your data and obtain a copy.
- Rectification: correct inaccurate data or complete incomplete data.
- Erasure: request deletion where the data is no longer required or another legal ground applies.
- Restriction: request that we restrict certain processing activities in the cases provided by law.
- Objection: object to processing based on legitimate interests where applicable.
- Portability: receive your data in a structured format and transmit it to another controller where this right applies.
- Automated decisions: not be subject to a decision based solely on automated processing that produces legal or similarly significant effects, subject to the exceptions provided by law.
You may also withdraw your consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
To exercise your rights, email contacto@afrikacolor.com and state which right you wish to exercise. We may request only the information required to verify your identity. You may also send your request to our postal address.
If you believe that your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) .
8. Children’s data
The website is not specifically directed at children under the age of 14. Anyone below that age must not provide personal data without the authorisation of a parent or legal guardian. Rules concerning legal capacity to enter into a contract also apply to purchases.
9. Security and confidentiality
Afrika Color applies technical and organisational measures appropriate to the level of risk to protect data against loss, alteration, unauthorised access, disclosure or destruction. These measures include encrypted HTTPS communications, access controls, software updates and backups.
No system is completely invulnerable. If we identify a personal data breach that may pose a risk to your rights, we will take action and issue any notifications required by law.
10. Automated decision-making and profiling
Afrika Color does not make decisions based solely on automated processing that produce legal or similarly significant effects. Security or fraud prevention tools may generate technical indicators that will be reviewed where necessary.
12. Applicable legislation and updates
This policy is interpreted in accordance with:
- Regulation (EU) 2016/679, the General Data Protection Regulation.
- Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights.
- Spanish Law 34/2002 on Information Society Services and Electronic Commerce.
- Any other rules applicable to each processing activity.
We may update this policy when legislation, our services or the providers we use change. If the changes are significant, we will communicate them by appropriate means. The version published on this page is the version currently in force.
Last updated: 10 August 2026.
Contact
You may contact us with questions about this policy or to exercise any of your rights: contacto@afrikacolor.com .
